28th January 2023
2 min. read
944
Four different types of travel schemes, ranging from Small (no checked luggage) to Extra Large (includes access to Avianca Lounges and a seat in business class), are now available through Avianca’s new customization offer on flights to Europe.
Four new travel programs for travel within the Americas were established by Avianca the previous year. Passengers would just have to pay for what they needed with these travel plans, which are quite similar to those provided by low-cost carriers around the world, according to Avianca at the time. Now, flights to Europe are also using this customization (the carrier flies from Bogota El Dorado International to Madrid Barajas International, Barcelona El Prat, and London Heathrow).
Avianca’s Chief Commercial Officer, Manuel Ambriz, stated that this change is meant to make it simpler to acquire, increase product clarity, and improve difference in the Extra Large option, which offers the biggest advantages.
“We know that you, our customers, want the power to customize your trip, and we are doing everything so that you can do it quickly and with the necessary information to choose the option that best suits you,” Ambriz added.
On flights to and from Europe, Avianca now offers four different seating options: S, M, L, and XXL. Each of these plans provides the following:
Small or S: a personal item, up to ten kilograms of hand luggage, web, app, or airport kiosk check-in, and earning miles.
Medium or M: a personal item, a piece of hand luggage of up to ten kilograms, a piece of checked luggage of up to 23 kilograms, check-in through the web, app, airport kiosks or counters, earning miles, and seat selection in economy.
Large or L: a personal item, a piece of hand luggage of up to ten kilograms, a piece of checked luggage of up to 23 kilograms, check-in through the web, app, airport kiosks or counters, flight changes, reimburses prior to the flight, priority boarding, earning miles, seat selection in economy plus and emergency exit seats.
Extra large or XL: a personal item, a piece of hand luggage of up to ten kilograms, a piece of checked luggage of up to 23 kilograms, check-in through the web, app, airport kiosks or counters, flight changes, reimburses prior to the flight, priority boarding, earning miles, access to Avianca lounges, and business class seats.
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