KLM Launches New Premium Comfort Class

KLM has announced the launch of their new Premium Comfort class, which is essentially Premium Economy. The capacity of Premium Comfort Class will range from 21 to 28 seats depending on the aircraft type. The seats will be wider than normal, with more legroom, a larger screen, and a footrest. Premium Comfort seats are also more reclined than Economy Class seats.

Executive Vice President of KLM Customer Experience, Boet Kreiken, said “We have great expectations for this new Premium Comfort Class, based on extensive market research. The new class will meet the wishes of business passengers as well as leisure travelers, strengthening KLM’s standing as a global network carrier offering an appealing and varied range: World Business Class, Premium Comfort and Economy Class. It also reaffirms our partnership with Delta Air Lines, Air France and Virgin Atlantic on North Atlantic routes, where we can now combine all products on all routes.”

Premium Comfort will have better catering than economy. Depending on the length of the flight, one or two hot meals will be served on intercontinental flights. There will always be meat, fish, and vegetarian options. Passengers will be served coffee, tea, liqueur, and ice cream following the meal. Between meals, a selection of snacks and cocktails will be served, largely drawn from those previously popular in Business Class.

There will be more baggage and SkyPriority benefits at the airport, including priority check-in and boarding.

The first aircraft outfitted with Premium Comfort Class will fly to North America. Passengers will be able to book Premium Comfort to a growing number of destinations beginning in July 2022. All of their B787 and B777s will be remodeled for the new seats, with the final aircraft expected to be completed by the end of 2023.

This diagram depicts the distinctions between the classes: